Refund and Returns Policy
Refund and Returns Policy

Thank you for shopping at Xherbs store. We appreciate your business and strive to provide the best quality products and customer service.

If you are not entirely satisfied with your purchase, we’re here to help.

Refunds:

– You have 30 calendar days to request a refund from the date you received your order.

– To be eligible for a refund, your item must be unused and in the same condition that you received it.

– Your item must be in the original packaging.

– You must have the receipt or proof of purchase.

Refund Process:

– Please contact our customer service team at [email protected] to initiate the refund process.

– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

– If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a certain amount of days.

Shipping:

– Shipping costs are non-refundable.

– You are responsible for paying the shipping costs for returning your item.

– If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions about our Refund Policy, don’t hesitate to get in touch with us at [email protected]

We reserve the right to update or change our Refund Policy at any time.

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